Assistant Manager / Senior, Business Support

Full Time

Singapore, Singapore

Outsourcing

About this position

This role offers an excellent opportunity for someone, who is client service focused, highly organized and detail-oriented, to play a key role in the growth of the Outsourcing business unit. Applicants with experience in audit / outsourcing environment would be a plus.

This role is pivotal to client experience as you will attend prospect meetings with partners / portfolio managers, drafting proposals, pipeline follow through, complete client onboarding processes, and ensure adherence to risk management policies.

You will be a key member of  the Business Support Team (BST) with one direct report.

Roles & Responsibilities

  • Managing every element of the Client pipeline.
  • Arranging and attending prospect meetings / phone calls.
  • Preparing draft proposals and engagement letters.
  • Ensure seamless completion of onboarding process.
  • Ensuring all clients’ acceptance/continuance/interim procedures including conflict checks, AML and KYC are completed.
  • Ensuring internal and external risk policies such as EP100, EP200 and ACRA Guideline for RFA are rigorously adhered to.
  • Ensuring our policies and structures remain in compliance with personal data protection laws e.g. GDPR and PDPA and are followed across the Outsourcing team.
  • Ensuring smooth billing process for Outsourcing Team.
  • Involved in any other ad hoc projects and related tasks as and when required.
  • Handling any other coordination role as and when required.

Requirements

  • Minimum “O” Level.
  • Diploma / Degree holder in Business / Accountancy / Law or Professional Qualification (ACCA / CFA / CIMA / CPA / ISCA) preferred.
  • Experience in international accounting / professional services firm preferred.
  • Strong delivery management, enforcement of timely execution and on time delivery.
  • Excellent communication skills, including spoken and written English, and ability to work across all levels.
  • Highly organised with the ability to prioritise and manage multiple tasks.
  • Strong work ethic, positive attitude and effective in fostering good working relationships.
  • Meticulous, structured and an independent individual.

Apply now

Apply now