IT Helpdesk

IT Helpdesk

IT Helpdesk

Job description

Job title

IT Assistant


Permanent Full-time


Ha Noi Office

Mazars Vietnam is an international Audit, Accounting, Tax and Advisory services company present in Vietnam since 1994. We focus on providing value-added financial consulting services which aim at creating a strong competitive advantage for our clients in a rapidly changing environment.

Join the 40,400 audit and advisory professionals united through Mazars in 91 countries.

We are currently offering the position of IT Helpdesk for Hanoi office. The job descriptions and requirements are detailed below:

Job description

As an IT Helpdesk, you will be part of IT Team of Mazars Vietnam to manage all operations that involved the development and support of information system. This position works under supervision of the IT Manager in HCMC office.

  • In charge of the IT Team, and oversees all IT activities in the company in the daily basis.
  • Support end users on the utilization of network communication and mail system, LAN, PC, Printer and Application. Installs Hardware/Software for standalone PC, IT equipment etc.
  • Monitoring the backup system
  • Manage the IT assets and planning to purchase within the budget.
  • Assisting IT Manager in implementing IT’s company projects
  • Assisting IT Manager in the security, efficiency and reliability of information technology, computer systems, and area telecommunications.
  • Other duties as assigned.

Job Requirement

  • Vietnamese nationality
  • Bachelor Degree, major in Information Technology
  • High teamwork spirit, responsible and decisive
  • Good background in PC hardware and software
  • Good problem solving, analytical and evaluative skills
  • Strong interpersonal and communication skills
  • Ability to communicate in English
  • Good understanding of data security concepts and especially data confidentiality


  • At least 6 months to 1 year of experience in IT support
  • Have knowledge of network switch, firewall, router, wireless network, VPN, video conference…etc
  • Have knowledge of Office 365, Virtualization server (VMware/Hyper-V), Active Directory, Network service (VPN, DNS, DHCP and Routing, Firewall & telephony).
  • Have knowledge and experience in Audit & Accounting- Payroll Software/ ERP would be an advantage

What’s On Offer

  • Competitive salary;
  • Excellent training program;
  • Genuine work / life balance;
  • Possibility of working on different business lines.


If you are interested in this job, please send your C.V. and cover letter to email:



10th Floor – Viet Dragon Tower – 141 Nguyen Du – District 1 – Ho Chi Minh – Vietnam

Tel: +84 (28) 38 24 14 93 – Fax: +84 (28) 38 22 87 99


Address: 17th floor, Mipec tower, 229 Tay Son, Dong Da District, Hanoi, Vietnam

Tell: +84 (24) 39 36 10 31 – Fax: +84 (24) 35 73 97 06


Mazars Vietnam is one of few firms in Vietnam recognised by the three biggest accounting professional bodies: ICAEW, ACCA and CPA Australia

Mazars Vietnam has been Top 100 attractive employers in Vietnam for executive years.

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